Education & training
ARC Retail Institute
About ARC Retail Institute
ARC Retail Institute is Australia’s leading provider of accredited training, education, and professional development for the retail industry.
We support existing and aspiring retail professionals to build and advance their careers through targeted learning opportunities, designed specifically to meet the current and future needs of the retail sector.
With over 30 years’ experience as a Registered Training Organisation, we deliver a diverse range of flexible training solutions, including nationally accredited training and non-accredited professional development programs. Our offerings are designed to meet the unique needs of retail businesses and individuals and include Certificates, Diplomas, Skill Sets, Short Course Workshops, online micro-courses, and customised in-house training programs.
Learn more about our courses below or contact our team for further information.
Program case studies
Explore how ARC training programs are creating meaningful outcomes for retailers, teams and communities.
ARC had the privilege of supporting Indigenous team members from Coles Supermarkets and Liquorland across TAS, QLD, SA, NSW and VIC as they completed the Certificate IV in Retail Management.
In total, 11 participants successfully completed the full qualification – a testament to their resilience, dedication and the strong support network around them.
A huge thank you to Coles Indigenous Affairs Workforce Advisor – Dale Cooper for her support and partnership, and the thoughtful feedback she shared at program completion: “Lisa Maksimas, the ARC trainer, provided support that was over-and-above – the 1:1 calls, texts and catch ups with me and the participants – was appreciated, and we are grateful to have had her as the facilitator for our first Cert IV in Retail Management program at Coles.”
This program is a powerful example of what can be achieved when industry, training providers and local leaders work together to create meaningful pathways for Indigenous talent.
The ARC Retail Institute (ID NUMBER: 4049) is the leading national body providing for the education, consulting and professional development needs of the Australian retail industry. The ARC Retail Institute specialises in consulting and education on a broad range of topics, including: Retail Buying, Financials, Visual Merchandising, Marketing, Operations, and Sales and Service Strategy. The ARC Retail Institute houses a suite of both accredited and non accredited training solutions; from the Diploma of Retail Management to customized in-house training programs. This suite provides a diverse and flexible range of education products to suit industry needs.