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Season 8

Resilience

Season 7

Leadership

Season 6

DE&I

Season 5

Leadership

Season 4

Tech and Innovation

Season 3

Sustainability

Season 2

Small Business

Season 1

Leadership

Peak Season

2024

Christmas Specials

2023

Christmas Specials

2022

Christmas Specials

2021

Best of Season 1

Leadership

All Podcasts
All Podcasts

Listen on

Episode 3: Ian Bailey

Joining us today on Retail Therapy is Ian Bailey, Managing Director of the Kmart Group. Ian has been leading Kmart, Target, and Catch since 2018, driving innovation and growth across these iconic Australian brands.

In this episode, Ian shares insights into:

  • The evolving Australian customer – what they want and how retail is adapting
  • Kmart’s transformation – from a traditional discount retailer to a modern, innovative brand
  • Customer loyalty & brand trust – what keeps shoppers coming back
  • The future of physical retail – why in-store experiences still matter
  • eCommerce strategies – how retailers can maximise online opportunities

Don’t miss this deep dive into retail leadership, transformation, and growth with one of the industry’s top executives.

More from this season

Latest Episode

Navigating retail’s future with

Chris Richardson

As we kick off Series 8 of the Retail Therapy Podcast, we’re diving deep into one of the most critical topics facing the retail sector today: Retail Resilience. 

Listen now »

From retail leaders and government representatives to small business heroes and academics, Retail Therapy brings you a melting pot of perspectives, trends and valuable insights that shape the Australian retail landscape. Tune in and immerse yourself in the ever-evolving world of retail. Take a look at our full library of 80+ podcast episodes below.