NEW KEYNOTE ANNOUNCED
Allegra Spender MP
Federal Member for Wentworth
Allegra Spender is an accomplished business leader, clean energy advocate, and the independent Federal Member of Parliament for Wentworth. With deep roots in the community, Allegra grew up in Wentworth and is now raising her own children in the area, driven by a passion to secure the same quality of life and opportunities for future generations.
Allegra’s academic background includes an Economics degree from Cambridge University, an MSc from the University of London, and advanced business courses at Harvard and Dartmouth College. Her professional journey began at McKinsey as a business analyst, where she gained expertise across diverse industries and business strategies. She further honed her skills as a policy analyst at the UK Treasury before taking on the role of Managing Director at Carla Zampatti Pty Ltd, her family’s iconic fashion label.
As Chair of the Sydney Renewable Power Company, Allegra spearheaded the installation of the largest CBD solar array in Australia at the time. Her commitment to social impact extended to her role as CEO of the Australian Business and Community Network, where she partnered with leading Australian businesses to address educational disadvantages.
Allegra’s career reflects a dedication to integrity, innovation, and hard work. She brings this same focus to her role in Canberra, tirelessly advocating for families, young people, and local businesses.
2025 SPEAKERS
Jess Aloi
Australia GTM Lead, Square
Jess Aloi leads the GTM team for Square in Australia, and is responsible for the growth and profitability of Square in this market. In her 25 year career she has worked across a diverse portfolio of Retail, Consumer Lending and Healthcare businesses.
She has also worked across the spectrum from early stage fintech start-ups to listed companies. Jess is an enterprise leader, a change agent and a lover of technology.
Ian Bailey
Managing Director, Kmart Group Australia
Ian was appointed Managing Director, Kmart in February 2016 and assumed the responsibility for leading the Kmart Group division (encompassing the Kmart, Target and Catch* businesses) in November 2018. Prior to this, Ian was Kmart’s Chief Operating Officer where he was instrumental in Kmart’s turnaround.
Ian’s experience, both national and international, covers a number of industries including retail, professional services, consulting, technology and healthcare in positions that include general management, sales, business development and project management.
Ian holds a Bachelor of Science degree in Civil Engineering and has completed the Advanced Management Program at Harvard Business School.
Jess Bala
Managing Director, General Motors Australia and New Zealand
Jess was appointed Managing Director of GM Australia and New Zealand in September 2023.
Jess is responsible for leading GM’s A/NZ business units including GM Specialty Vehicles, Cadillac Australia & New Zealand, Isuzu New Zealand, the GM & Holden Aftersales operations for Australia and New Zealand and leading these markets as the business continues to grow and transform for the future.
Jess has 15+ years of global experience in leading and implementing winning product strategies, including the introduction, and positioning of Electric Vehicles in both retail and commercial markets.
Jess served as Cadillac Global Product Planning Director and launched the XT4 MCM and the highly popular Escalade V.
She also played a key role in the transition of the Cadillac brand to an all-electric future, including the launch the Cadillac LYRIQ in North America and China, and developed plans to introduce autonomous driving on future Cadillac vehicles.
Jess also served as the Chief of Staff for GM’s Chair and CEO, Mary Barra.
Jess received her Bachelor of Law and Bachelor of Commerce from Monash University, and her MBA from Deakin University.
Kate Box
Director, Global Business Group, Retail ANZ, Meta
Kate Box is Industry Director for Retail at Meta.
She and her team partner with the industry to grow understanding of consumer insights and technical innovations that are fast evolving the shopping eco-system, and develop innovative strategies that grow business.
Kate has almost 30 years of experience working in marketing, media and finance and leading teams.
Prior to joining Facebook in 2011, Kate led the Social Media team at Microsoft Advertising UK and also worked client side for Sensis, McDonalds and Tabcorp.
Karen Bozic
Group Chief Executive Officer, Craveable Brands.
Karen is a senior retail executive who has worked in some of Australia’s most iconic retail brands: Woolworths, BIG W, Caltex (now Ampol) and Rebel Sport.
Karen has been a CFO, COO, GM of Strategy, Transformation and Replenishment and is the Group CEO of Australia’s largest born and bred quick service restaurant group, Craveable Brands, who operate over 600 Red Rooster, Oporto, Chicken Treat and Chargrill Charlie’s restaurants.
Karen is a CEW, ARA and FCA member, and is passionate about retail, people and diversity.
Fleur Brown
Chief Industry Affairs Officer, Australian Retailers Association
Fleur leads the Industry Affairs portfolio for the ARA which encompasses policy and advocacy, media, marketing, events and partnerships.
Fleur has worked as an executive leader in government, media, marketing industries and prior to joining the ARA ran the award-winning Launch Group agency which was responsible government and investor relations, advocacy and media management for many leading Australian brands and public entities.
With a rich background in technology and innovation, she is a former Director of TechSydney, a founding team member of StartupAUS (now Tech Council Australia) a founding director of TEDxSydney and founder and producer the Nine Network’s Entrepreneurs TV show.
Fleur is author of the business book The Business of Being You.
Sally Calder
Chief Executive Officer and Co-Founder, RespectX
Sally is the CEO and Co-founder of RespectX, a contemporary digital platform that provides simple and safe reporting and case management, for the prevention of all psycho-social injury at work.
Sally was previously the National Lead Partner of Culture, Diversity and Inclusion at KPMG and has worked in the prevention of and response to sexual violence and domestic violence for over 30 years.
In a previous life she owned and operated retail businesses and has 5 children who have all had part time jobs in the sector.
Desmond Campbell
Chief Executive Officer, Welcome to Country
Desmond Campbell (Jangala/Gojok) is a proud Gurindji and Alawa man with a deep passion and wealth of experience working with Aboriginal and Torres Strait Islander communities and organisations to achieve control and self-determination for First Nations communities through business and enterprise.
Prior to taking the role of CEO at Welcome to Country Desmond was First Nations Practice Lead at Social Ventures Australia. Desmond has worked on a range of projects influencing better service delivery practices in sectors such as health, social justice, family welfare and strategy development in community-led social ventures.
Desmond has worked with the Northern Territory Government in a number of roles including Operations Manager for the community based Family Violence Program with NT Correctional Services, which also included public policy and framework development and implementation around family and domestic violence prevention; a Project Officer developing a gender equity strategy with the Anti-Discrimination Commission; and, more recently, Senior Executive Officer for the Attorney General and Justice Department for the Northern Territory.
Desmond is an active community member and has extensive experience in family and domestic violence prevention and is a current Board Director at Our WATCh.
Desmond is excited to be on a the forefront of a wave of cultural change in Australia and looking forward to being involved in directing and supporting this change as CEO of Welcome to Country.
Lindsay Carroll
Interim Chief Executive Officer, National Retail Association
As the Deputy CEO and Legal Practice Director at the National Retail Association, Lindsay (she/her) oversees one of the largest in-house team of workplace relations advisors and lawyers orientated to the retail and quick services industries.
Lindsay is a leading workplace relations specialist and regularly provides advice on the full spectrum of workplace relations and work health and safety in Australia.
Compliance with workplace laws can be challenging but with an unwavering focus on delivering practical support to NRA’s members and clients, Lindsay’s team consistently achieves solid outcomes for the retail industry.
Lindsay is also an experienced work health and safety lawyer with experience in work health and safety management system review, incident response and management and in defending criminal prosecutions arising from safety incidents.
Lindsay started her legal career with global law firm, Norton Rose Fulbright and prior to joining the NRA, was a trusted advisor to the mining, oil and gas, and construction sectors in an employer association to the resources industry.
Peter Carter
General Manager of Public Policy & Government Engagement, GS1 Australia
Peter is a partnership broker, innovator and provocateur focused on supply chain traceability, sustainability and digital trade standards. He is General Manager of Public Policy and Government Engagement at GS1 Australia.
Peter leads cross-sector programs and works closely with national industry organisations and interest groups to align government and industry on key themes, including supply chain resilience, ESG claims verification and digital trade.
Before joining GS1 Peter worked with Data61 at the CSIRO. He is an agricultural economist, Churchill Fellow and expert contributor to UNCEFACT.
Gerard Connell
Retail Practice Leader, Egon Zehnder
Gerard Connell is a Melbourne-based Consultant at Egon Zehnder, the world’s preeminent leadership advisory firm dedicated to creating a better world by discovering, developing and transforming the leaders of today and tomorrow.
Gerard is a leader in Egon Zehnder’s Consumer, Retail and CMO practice groups. Drawing on over 15 years of international automotive experience, Gerard also belongs to the Firm’s global Automotive & Mobility practice.
He specialises in CEO succession, board and senior executive search, and developmental assessment programs.
Prior to joining Egon Zehnder, Gerard was responsible for retail strategy for electric vehicles at General Motors in Detroit, which involved developing a new digital retail platform to power the future CX of GM’s brands.
Previously, Gerard led sales and marketing for OnStar, GM’s connected vehicle subscription service.
He began his career with GM Holden in Melbourne, where he held various sales and marketing leadership roles and spent extensive time partnering closely with the Holden franchise retail network.
He brings deep experience at the intersection of brand, retail and digital transformation.
Laura Cordero
Director of Marketing, Australian Retailers Association
Laura Cordero brings extensive experience to the ARA having worked for some of Australia’s biggest retail and media brands leading consumer and B2B marketing teams. As the Director of Marketing, she develops and leads strategic initiatives that drive the value proposition for our members including marketing communications, events and partnerships.
With a strong background in retail marketing, Laura has led impactful campaigns, brand transformations, and digital innovations that enhance consumer experiences and industry influence. Her expertise spans brand and creative strategy, content marketing and customer engagement and growth.
Passionate about the evolving retail landscape, Laura shapes the marketing strategies that ensures the ARA delivers value to our members and partners and drives industry advocacy messages and insights.
John Costello
Managing Partner, Retail & Consumer & CTO – Australia, Publicis Sapient
John leads the Retail & Consumer industry at Publicis Sapient in Australia and is also our Chief Technology Officer. He works with clients on their digital and technology strategies and has over 30 years’ experience designing, building and deploying technology at a global scale. John also writes regularly for industry journals including Inside Retail.
Alison Covington AM
Founder & Managing Director, Good360 Australia
Alison brought the ‘Good360’ charity to Australia which offers businesses a sustainable and community focused option to redirect their surplus product to help people and our planet.
Their mission is to ensure the excess goods and services that businesses produce every year flow to people in need rather than going to waste.
Good360 is Australia’s largest online marketplace connecting businesses’ unsold brand-new goods to Australians in need.
Viv Da Ros
Chief Information Officer, Elders
Viv is currently the CIO of Elders Limited and is responsible for leading their multiyear technology and business transformation program.
He has spent over 30 years in senior technology roles with global retail & consumer companies including Caltex, Tesco, AS Watson, and Dairy Farm.
Samantha Devlin
Co-Founder and Chief Executive Officer, The Careers Department
Samantha is the Co Founder and CEO of The Careers Department. Today, the EdTech business works with more than 750 high schools nationally; providing individualised career and skill support for students.
Samantha is the commercial and strategic lead for the business; working with stakeholders across government, community and partner organisations.
Sam is a leading advocate for equality in education, by engaging with policy makers and industry stakeholders to advance the interests and needs of TCD students. She has been recognised by AMP and Westpac for her leadership and advocacy in the youth education and skills space.
Samantha has a keen interest in data and insight led work; and works closely with the student insights team to build meaning thought leadership pieces.
Aimee Dixon
General Manager, Enterprise Brand & Retail Marketing, Australia Post
A seasoned marketing executive with a robust foundation in commercial outcomes, data, and insights. Aimee brings a unique blend of analytical and strategic skills to her creative remit.
Her career, which has spanned financial and strategic roles before transitioning to marketing, has allowed her to leverage her commercial acumen to drive impactful campaigns, foster brand growth, and enhance customer’s experience.
Known for her innovative approach and ability to navigate complex market dynamics, Aimee excels in creating value-driven strategies that align with business objectives and prioritize customer needs.
Her leadership and vision continue to inspire teams and deliver exceptional results.
Vicki Doyle
Chief Executive Officer, Rest
Vicki joined Rest as Chief Executive Officer in May 2018, bringing more than 20 years of senior executive leadership experience in superannuation, life insurance, wealth management and banking.
Vicki’s experience includes executive leadership roles at some of Australia’s largest financial services organisations. She has an extensive background in distribution, strategic marketing, digital, fund operations and contact centres, customer strategy and design and product management.
Vicki is passionate about simplifying and demystifying superannuation to help all Australians achieve their best retirement outcomes.
Vicki holds an Executive MBA from the Australian Graduate School of Management and a diploma from the Australian Institute of Company Directors. Vicki has served as an Executive Director of Suncorp Portfolio Services Limited from 2009 to 2013, and an Executive Director of NMMT Limited from 2015 to 2017.
She is also a Non-executive Director of the Australian Council of Superannuation Investors since 2018, a Director of The Association of Superannuation Funds of Australia since 2022, and was a Fund Representative Director on the Board of SuperFriend from 2018 to 2021.
Gerard Dwyer
National Secretary-Treasurer of the Shop, Distributive and Allied Employees’ Association
Gerard Dwyer is the National Secretary-Treasurer of the Shop, Distributive & Allied Employees’ Association. Gerard has been the Secretary-Treasurer of the SDA-NSW Branch (2005-2014), National President of the Union (2008-2014) and SDA National Secretary since 2014.
The SDA is one of Australia’s largest trade unions and represents employees working in retail, on-line retail, warehousing and fast food. Gerard is currently Senior Vice President of the Australian Council of Trade Unions (ACTU), a member of the ACTU Executive, a member of the National Executive of the
Australian Labor Party, and elected World President of UNI Global Union in August 2023. Gerard grew up in regional NSW and moved to Sydney at the age of 18 to pursue tertiary studies.
He has a Bachelor of Education (History and English, 1989), a Masters of Business in Employment Relations (UTS, 2002) and is also a Graduate of the Australian Institute of Company Directors.
Gerard’s working life has seen him employed as a shop assistant, classroom teacher, social worker and as a Trade Union Official for over 30 years.
Scott Fyfe
Chief Executive Officer, David Jones
Scott Fyfe is the CEO of David Jones, Australia’s iconic 187-year-old department store. David Jones has 40 stores across Australia and New Zealand, as well as a fast-growing online channel.
David Jones is renowned for its exclusive range of products and services showcasing the best local and international brands. In his role as CEO, Scott oversees all facets of the business and leads its strategic priorities and future vision.
Scott’s leadership of David Jones follows a four-year tenure as CEO of Country Road Group, throughout which he led the Group’s transformation into a successful omnichannel retailer and delivered market-leading online growth. Scott previously held numerous leadership positions at
Marks & Spencer in the UK over two decades, in roles spanning buying, merchandising and sourcing. Originally from Scotland, Scott now lives in Melbourne with his wife and two daughters.
Richard Goodman
Chief Executive Officer, Foodco Group
Chief Executive Officer, Foodco Group Pty. Ltd.
Richard was born in Sydney, Australia. Following his primary education, he completed a Certificate in Business Administration, the Australia Institute of Company Directors (AICD) course and Executive Masters in Business Administration.
Richard is a member of AICD and Chief Executive Officer of Foodco Group and State Advisor Board Member of the Starlight Foundation.
Prior to joining Foodco in 2022, Richard was Managing Director of Heinemann Australia, Chairman of the Australian Duty Free Association (ADFA) and Board member of the Asia Pacific Travel Retail Association (APTRA) and held other leadership roles at David Jones, Australia’s premium Department Store.
Daniel "Pancho" Gutstein
Chief Executive Officer, Forty Winks
Daniel “Pancho” Gutstein has worked in consumer products across strategy, brand, digital, product and commercial leadership for more than 20 years.
Born in the United States, Pancho studied at Princeton University and upon graduation, with no clear career ambitions, moved to New York City to pursue acting, at which he failed miserably.
Pancho then joined Doublespace, a NYC boutique brand and digital agency and began his career in brand and consumer marketing.
He has held senior roles at Graco Children’s Products (A Newell Rubbermaid Company) and PUMA, where most recently he was the General Manager of PUMA Oceania.
He left PUMA to join Forty Winks as their CEO in January of 2024. Driven by learning and problem solving, Pancho enjoys working with others to help them in their pursuit of better.
In 2025 he has committed to his two young daughters, Isla and Flo, not to eat sweets and to his wife Kay to improve his active listening. Both will be challenging.
Fiona Hayes
Chief Executive Officer and Managing Director, 7-Eleven Australia
Fiona joined 7-Eleven in 2022, as General Manager – Channel before being appointed CEO and Managing Director in July 2024.
She is responsible for leading the 7-Eleven Australia team, driving the business strategy, growing the brand and maintaining the company’s position as Australia’s first choice in convenience retailing.
She has extensive experience in operations and retail networks having held a range of senior roles with Telstra over 26 years, including 12 years as part of the Telstra executive team.
Fiona thrives on engaging and leading large cross functional teams to deliver strategic customer, people and commercial outcomes.
Fiona is a former Telstra Foundation Board member.
Olivia Hitchens
Principal Partner, Artemide Law
Olivia is the founder of Artemide and has more than 15 years experience as a Commercial Lawyer.
Prior to founding Artemide, Olivia founded and ultimately exited from Hitch Advisory lawyers.
Olivia is widely regarded as the leader in Retail Law and Franchising as well as having a diverse Property Law practice.
Known as a renowned problem solver, deal negotiator and corporate ‘fixer’ – Olivia advises some of Australia’s largest businesses and high profile clients.
Deputy Commissioner David Hudson APM
Investigations & Counter Terrorism, NSW Police Force
Deputy Commissioner David Hudson joined the New South Wales Police Force in 1981. He is currently the Deputy Commissioner for Investigations & Counter Terrorism.
For most of his early career he was involved in criminal investigation, including roles as Chief of Detectives and Crime Manager.
In 2001 he was promoted to the rank of Superintendent as a Local Area Commander and performed this role within three metropolitan Commands of Sydney.
In 2005 Mr Hudson was appointed as the Director of Operations of the Professional Standards Command, a position he held for 12 months prior to being transferred to the State Crime Command as Operations Manager at the rank of Detective Chief Superintendent.
In March 2008 he was appointed as Assistant Commissioner, Commander of the State Crime Command, a command consisting of twelve crime squads and being responsible for the investigation of serious and organised crime within New South Wales. Additionally, in this role he performed duties as the inaugural chair of the Detectives Board and was a member of the NSW Sentencing Council and NSW Victim Advisory Board. He was also an inaugural member of the Australasian Crime Forum, the National Senior Officers Group on Organised Crime, National Cyber Crime Working Group and was chair of the National Serious Organised Crime Co-ordinating Committee.
Since being appointed as a Deputy Commissioner in 2011 he has performed the role in both Specialist Operations and Corporate Services.
In 2017 Mr Hudson was appointed as the Deputy Commissioner Investigations and Counter Terrorism. In this position he has strategic responsibility for investigations, counter terrorism, intelligence, forensics and covert capabilities as well as prosecutions and professional standards.
Deputy Commissioner Hudson is the NSW police representative on the Australian and New Zealand Counter Terrorism Committee, the Australian Transnational Serious Organised Crime Committee and the National Criminal Intelligence Steering Committee.
Deputy Commissioner Hudson participated in the Leadership in Counter Terrorism (LinCT) program in 2011. He is a graduate of the FBI National Academy Program and is a former President of the Asia / Pacific Chapter of the National Academy Graduates Program. He is also a graduate of the ‘Pearls in Policing’ Program. He holds a Masters of Public Policy and Administration, and a Graduate Certificate in Criminology.
Deputy Commissioner Hudson has been awarded the:
- Australian Police Medal
- National Police Service Medal
- National Medal
- New South Wales Police Medal
- Commissioners Emergency Commendation
- 2 x Commissioner’s Commendations for service Commissioner’s Unit Citation
Sarah Hunter
Managing Director, Officeworks
Sarah was appointed Managing Director of Officeworks in January 2019. Prior to this, Sarah was the Demerger Program Director at Coles, overseeing the successful implementation of the demerger of the business from Wesfarmers in November 2018.
Sarah joined Coles in 2010, and held various senior positions including Financial Controller, State General Manager Victoria, General Manager Workplace Strategy and roles in convenience, liquor and supermarket operations.
Before joining Coles, Sarah worked in the United Kingdom for more than 10 years, holding a number of senior commercial positions in banking and airports including Strategy and Finance Director for Gatwick Airport from 2006 to 2010.
Sarah holds a Bachelor of Commerce degree from Bond University, a Graduate Diploma in Applied Finance and Investment from the Financial Services Institute of Australasia and a Master of Commerce from the University of New South Wales.
She is a Fellow of the Association of Chartered Certified Accountants, a Fellow of the Financial Services Institute of Australasia, a member of the Australian Institute of Company Directors and a member of Chief Executive Women.
Bronwyn Johnson
Senior Business Development Manager, Too Good To Go
Bronwyn Johnson is a Senior Business Development Manager at Too Good To Go, supporting the company’s expansion across Australia.
After living in London for the past 8 years, she brings extensive international experience, best practices and insights from global collaborations she’s developed across Europe, the USA, and Australia.
Bronwyn excels in forging strategic partnerships, and delivering innovative solutions that benefit businesses, employees, communities and the climate alike.
Bronwyn is a strong advocate for sustainability and innovation, and her passion lies in leveraging data and technology to combat food waste while creating value for retailers and consumers.
Gareth Jude
CEO & Co-Founder, ThinkUncommon
Gareth has had a long career in the retail industry as a store operator, supplier, educator and author.
He is currently CEO of advisory firm ThinkUncommon who help retailers and their suppliers with the process of retail innovation.
He is the co-author of “Retail Innovation Reframed” which explains that successful retail innovation depends less on moments of inspiration and more on repeatable processes.
Gareth is a PhD candidate at the University of Sydney’s Institute of Transport and Logistics studies where his research interest is consumer logistics.
Lisa Keenan
Executive Director, M-Power, MECCA
Lisa leads MECCA’s social change initiative M-POWER, helping to define MECCA’s philanthropy and aligning its business and brand behind its vision for a world in which gender doesn’t limit anyone’s rights, freedoms or opportunities.
Lisa is the co-founder of Nightingale Advisers, a boutique reputation advisory firm, and a Non Executive Director of the Australian Lymphoma and Leukemia Group.
Liana Kohn-Gardner
Vice President Merchant Partnerships A/NZ, American Express
Liana is the Vice President of Merchant Partnerships for American Express in Australia and New Zealand. In this role, Liana drives the growth of a dynamic merchant network by building strong partnerships and innovative account development strategies. She also has responsibility for Amex’s merchant product suite, including AccessLine, which delivers a convenient and rewarding solution for business payments.
In her 13 years at American Express, Liana has led business development for network partnerships and global merchants across both the U.S. and APAC.
Most recently as Vice President of Loyalty and Partnerships, Liana was responsible for Amex’s proprietary rewards program, Membership Rewards, and co-brand card partnership strategies for Qantas and Velocity.
Liana has a Bachelor of Psychology from Wesleyan University and an MBA from UCLA Anderson School of Management.
Michele Levine
Chief Executive Officer, Roy Morgan
Michele Levine was born with a passion for people and what makes them tick, social justice and an insatiable curiosity about life.
With over 30 years’ experience as a researcher, Michele has been responsible for thousands of surveys, including many of the largest research projects ever undertaken in Australia, many of which continue to play a critically important part in shaping our society today.
With a fundamental belief in the empowering value of information, Michele was instrumental in the development and refinement of Roy Morgan Single Source, the world’s leading consumer study (based on over 50,000 interviews a year) and, in 2010, the introduction of the Roy Morgan Business Survey.
Michele was ahead of her time in foreseeing the exponential growth of big data and, consequently the need for software (like ASTEROID) which can manage and order massive volumes of data – as well as the need for highly trained analysts and data scientists who can help make sense of it.
Still a proud ‘researcher’, she is a hands-on CEO, personally involved with the company’s core products and the results of the company’s surveys on a daily basis.
Many of the company’s innovative products – including Technology Adoption Segments and Web Audience Measurement (WAM) – would not exist had it not been for Michele’s foresight and determination to lead rather than follow.
A popular speaker at seminars and conferences and sought after by the media as a knowledgeable and thought-provoking social commentator, Michele has ambitious plans for Roy Morgan as a world leader in providing information that matters and answers that help our clients discover their competitive edge.
Kasey Lobaugh
Chief Futurist, Consumer Industry, Deloitte US
Kasey serves as the Chief Futurist for Deloitte’s Consumer Industry, based in the United States. For more than 25 years, he has worked with many of the world’s largest consumer industry companies to drive strategic perspectives, strategic initiatives, and organizational change.
Kasey consults with clients to strategize against the changing competitive landscape and the rapidly evolving consumer.
He focuses on broad business-based strategy that will enable innovative customer experiences, operational scalability, and provide outsized return-on-investment.
He is a sought-after public speaker, and has been quoted in Wall Street Journal, CNBC, Financial Times and other leading publications as an expert on the industry.
Kasey’s career has focused on emerging digital trends and changing business models.
He was one of the leaders on the launch of Deloitte’s digital business, Deloitte Digital, and has been recognized as one of the most influential people in the industry.
Carly Lynch
Principal Strategist, Digital Strategy Group, APAC, Adobe
Carly has spent the last 20 years as a Digital Transformation Strategist working with C-level executives across Adobe’s largest strategic customers.
She focusses on the intersection of Marketing, Technology and Experience Design – to create world leading customer experiences, that support the needs of customers and deliver strong commercial returns.
Carly believes that in todays’ environment, delivering strong, consistent and personalised experiences across every engagement and channel, is the #1 driver of brand growth. Leveraging the potent mix of a clear strategic plan, streamlined processes, integrated platforms, data democratisation and cross functional teams; she helps brands put the customer at the centre of everything they do to deliver accelerated business growth.
Some of her favourite brands include Adobe (of course), Qantas, Apple, Marriott, Delta, Virgin, Sephora, Commonwealth Bank, Changi, Coles, and Nike – and considers herself privileged to have been able to work with most of them.
Carly currently leads the Retail, Travel and Hospitality Digital Strategy practice for Adobe across APAC, helping Adobe’s top brands accelerate their Customer Experience. She strives to keep evolving how brands meet the needs of their consumers in meaningful and commercially impactful ways.
Vanessa Matthijssen
Asia-Pacific Consumer Industry Lead, Deloitte
Vanessa is a strategy partner at Monitor Deloitte and leads Deloitte Australia’s Consumer Products sector group.
With more than 20 years’ experience advising clients in the consumer products, Agri, FMCG and retail sector, Vanessa has a deep understanding of the industry dynamics, consumer and market trends and related growth opportunities.
She combines her skills in corporate and commercial strategy, turnaround programs as well as the design and management of large transformations with her passion for food to drive positive commercial results with progressive societal outcomes.
Maurice McCarthy
Managing Director, Customer Success, Optus
Maurice McCarthy is an experienced telecommunications executive who joined Optus in August 2017 as Vice President, Retail and Channel Sales. In 2021, Maurice was appointed Managing Director, Customer Success.
Customer Success drives Optus’ customer strategy to become Australia’s most loved everyday brand with lasting customer relationships by bringing our customer Channels together and increasing collaboration to support all Consumer distribution channels including Digital Channels, Branded & Non-Branded Retail Channels, Regional and our Contact Centres.
Maurice has spent the last 20 years working in the technology and telecommunications industry. Maurice brings a deep passion and strong background in leading enterprises and large enterprise divisions. Having commenced his career in Ireland, He has worked across the Pacific and Europe.
Prior to joining Optus, Maurice spent 8 years working across the South Pacific where he held a number of executive roles including CEO of Digicel PNG, Regional CEO of Digicel Fiji, Nauru, Samoa, Vanuatu and Tonga and CEO of Digicel Fiji.
Maurice holds a Masters of Science from the University of Aberdeen and a Bachelor of Science from the University of North London.
Nick McDonnell
Senior Director – Trust & Safety, Global Public Policy, Auror
Nick leads Auror’s public policy, trust and safety functions including privacy and assurance, regulatory and government engagement, and communications.
Prior to Auror, Nick worked in public policy for a global technology company across areas such as election integrity, counter terrorism, combating online fraud and child protection.
He is a barrister and solicitor (New Zealand admitted) and holds qualifications in laws, political science and public administration. Nick lives in Sydney.
Sandra McNeil
Director of Operations, Amazon Australia
Sandra McNeil is the Director of Operations for Amazon Australia, where she is responsible for end-to-end Supply Chain Operations including Fulfillment & Logistics, Print on Demand, Transportation & Delivery Services, Reverse Logistics and Operational Excellence.
Sandra joined Amazon in 2020 as the General Manager for a Robotic Sortable customer fulfillment center in Dallas.
Previously she worked for 24-years in automotive manufacturing, most notably as the Manufacturing Chief Engineer of the 2020 mid-engine Corvette program at General Motors.
Sandra holds a Bachelor of Science in Electrical Engineering from Oklahoma State and an MBA from University of Dallas and has a passion for advancing diversity in STEM.
Rachael McVitty
Chief Customer Officer, Bunnings
Rachael is Bunnings’ Chief Customer Officer, responsible for leading the teams that deliver the customer offer and growth across the Bunnings store and trade network as well as the commercial sales and service teams. Prior to this, Rachael was Bunnings’ Chief Financial Officer.
Rachael has worked in the Wesfarmers Group for over 14 years. Prior to Bunnings, she spent over five years in the Wesfarmers Insurance Division and over five years in the Wesfarmers Industrials Division and held various roles including Chief Financial Officer and Blackwoods Chief Executive Officer for New Zealand and Australia.
In addition to Wesfarmers, Rachael has broad experience across corporate finance, M&A and risk management from working at PricewaterhouseCoopers in New Zealand, at Rothschilds in London within the healthcare investment banking team and at CHAMP Private Equity in Australia.
Rachael holds a Bachelor in Science majoring in Decision Science and a Bachelor in Business majoring in Entrepreneurship from Massey University. She has completed the Management Acceleration Program at INSEAD, is a Chartered Financial Analyst (CFA) Charterholder and a director of a number of Wesfarmers Group subsidiaries.
Antony Moore
Chair, National Retail Association
Prior to The Lottery Corporation, Antony was previously the General Manager of Lotteries Retail at Tabcorp.
He joined Tatts Group in 2011 as the Head of Retail, responsible for optimising the operational and strategic performance of the Lotteries’ retail distribution network.
Antony has more than 25 years of experience in senior retail operations, including roles with Retail Adventures, Rebel Group, Coles Liquor, Coles Supermarkets, and Big W.
He is also a Director of the National Retail Association, is a FCA-certified Franchise Executive, is a Graduate Member of the Australian Institute of Company Directors and was named in Franchise Executives Top 30 list in 2021.
He holds a Bachelor of Commerce (Economics and Accounting).
Suzy Nicoletti
Managing Director & Vice President APAC, Klaviyo
APAC technology executive with a proven track record leading global digital organisations to successfully scale across the region from Silicon Valley, JAPAC and Tel Aviv.
Seasoned Managing Director with 15+ years’ experience creating Go-To-Market strategies, empowering innovative teams to drive digital transformation for digital platform and SaaS solutions.
Suzy is Klaviyo’s Managing Director and Vice President of the Japan Asia-Pacific region, responsible for expanding Klaviyo’s footprint into the APAC region and leading its regional operation.
Previous to Klaviyo, Suzy was Twitter Australia’s Managing Director, responsible for leading the strategy and operations of the business, growing revenue and users, and maintaining Twitter’s best in class culture and values.
A California native, Suzy was a foundational member of Google’s early sales operations in Australia in 2008 and launched Google Australia’s education line of business shortly thereafter.
As an advocate for building Australia’s technology pipeline, Suzy was on the Business Council of Australia’s 2030 Digital Economy Working Group to advise how Australia can become a leading digital economy by 2030.
She is also on the Board of Pymble Ladies College to help build the Southern Hemisphere’s most advanced STEM program for girls in years 5-12.
Suzy is known for building modern business cultures that support personal growth and high performance and for championing women in technology. She lives in Sydney with her husband and 3 daughters.
Ben Peacock
Brand & Creative Director, SouthPole
Ben is a strategist and creative specialising in world changing ideas and world leading sustainability communications.
Currently Creative Director of South Pole, he works across the globe with companies including Levi’s, Autodesk and Starbucks to make sustainability something people want to be a part of.
He was previously founder of pioneering sustainability agency Republic of Everyone, is a co-founder of the multi-award winning Garage Sale Trail, and a mentor for global accelerator, StartUp Bootcamp.
When Ben is not working with clients, he is working on finding the perfect wave.
Agnieszka Pfeiffer-Smith
Managing Director, Dan Murphy’s (Endeavour)
Agi has over 20 years’ experience delivering strong results across a range of industries, including retail, property, banking, aviation and telecommunication.
She is a highly experienced professional who has a proven track record of inspiring teams to create better businesses. Agi was appointed Chief Strategy Officer in 2020 and has been instrumental in shaping and delivering a customer first Endeavour Group Strategy.
In July 2022, Agi was appointed to succeed Alex Freudmann as Managing Director – Dan Murphy’s and has begun transitioning into this role.
Natalie Phillips Mason
Chief Ally and Founder, Inclusive Change
Natalie is a neuroinclusion ally and the founder of Inclusive Change, a consultancy dedicated to helping leaders build inclusive cultures and customer experiences.
With a background in organisational change leadership, her work is focussed on creating ecosystems where all neurotypes can thrive.
Inclusive Change has attracted clients from Retail, Consultancy, Government, NFP and Social Enterprise.
Inclusive Change commissioned research into the experiences of Australian neurodivergent and neurotypical shoppers that has prompted major brands to rethink the in-store experience.
Natalie’s work has been endorsed by the Australian Retailers Association, Aspect and the Hidden Disabilities Sunflower program and she is a respected voice on neuroinclusion and allyship.
Ryf Quail
Managing Director, Comexposium
As Managing Director at Comexposium, Ryf’s expertise in marketing communications, CRM, and online marketing has been instrumental in launching the NRF: Retail’s Big Show Asia Pacific.
The team’s dedication has set the stage for this event to become a cornerstone in the regional retail industry, fostering collaboration and showcasing breakthrough technologies.
With a strategic focus on educational programming and the integration of innovative retail solutions, Comexposium has successfully united industry leaders across Asia Pacific.
Ryf’s mission is to drive impactful solutions for clients, inspire the team, and cement Comexposium’s position as a leading event organizer in the dynamic markets of Asia Pacific.
Nikhil Raj
Chief Business Officer of Retail Media, Moloco
Nikhil Raj has been in the retail media space since early 2012. Just before joining Moloco, Nikhil was a partner at Bain & Company where he established and led the retail media practice globally. Prior to Bain, Nikhil was on the founding leadership team of WalmartLabs where he started Walmart’s retail media business, WMX. He started his career more than 2 decades ago as an aerodynamics engineer at Jaguar Racing F1.
As Vice President Retail Media, Nikhil will focus on building Moloco’s retail media business and collaborating with customers to scale their ad revenue.
Nikhil has a Bachelor’s degree from IIT Madras in India and Master’s degree from the University of Illinois at Urbana Champaign, both in aerospace engineering. He also has an MBA from Harvard Business School.
Chris Richardson
Economist, Rich Insight
Chris Richardson has worked at the Federal Treasury in Canberra, at the International Monetary Fund in Washington, as well as at Deloitte Access Economics.
He once swam to Brazil, and is proud that he did no damage to either himself or the Amazon in the process.
He has, however, managed to annoy every federal Treasurer in decades …
Wayne Rigney
Director, The Retail Score
Wayne Rigney is a Co-Founder and Director of Sydney based retail analytics company The Retail Score.
The Retail Score provides data warehousing and analytical services to over 120 Retail Brands in Australia, New Zealand and the US.
Wayne is passionate about retail and loves data having worked extensively in the Retail Data Industry for over 25 years.
Wayne has operated retail data analytics business in the US, UK, Europe and Australia and sold his last company to Nielsen back in 2006 where he worked at for 6 years.
Wayne is also a Director of a retailer called ZJOOSH which was is run by his wife Kellie.
Nick Rohrlach
Chief Executive Officer, Velocity Frequent Flyer
Nick Rohrlach is the Chief Executive Officer of Velocity, Virgin Australia’s award-winning Frequent Flyer Program, and a key member of Virgin Australia’s Executive Leadership Team. From November 2023 Nick has also been responsible for leading Virgin Australia Regional Airlines, Virgin Australia’s growing mining charter business based in Perth.
Since joining in September 2021, Nick has been instrumental in driving the program’s growth and innovation, cementing its position as one of the most dynamic loyalty programs in the region. With a career spanning more than two decades in aviation and strategy, Nick has extensive leadership experience and a proven track record of success.
Beginning his career at The Boston Consulting Group, where he advised airlines and other global clients, Nick shaped his expertise in consumer strategy and operational excellence. Previously Co-CEO and Executive Director of Jetstar Japan, he led one of Japan’s leading low-cost carriers, a joint venture between Japan Airlines and Qantas Airways. Before this, Nick also held several senior executive roles at Jetstar, including Executive Manager of Customer and Strategy, and played a pivotal role in launching Jetstar in Hong Kong.
Nathalie Rosette-Barber
Chief Operating Officer, Australian Retailers Association
An experienced retail professional, Nathalie has strong operations and management expertise and deep experience as a change agent within retail environments.
She is a highly collaborative and results orientated leader with a finance, compliance and commercial background and strong strategic skills.
Her previous roles have included more than 14 years with David Jones in roles including: Head of Strategy Delivery, General Manager Change Management, and Project Delivery; General Manager – Stores Planning; Administration where she has focused on operations performance and planning and working on large scale transformation programs.
Alison Rowe
Global Chief Executive Officer, Edge Impact
Alison is seasoned sustainability leader with extensive global experience in consulting, strategy & program delivery in the nature, climate change, energy, technology, carbon and circular economy fields.
With diverse industry experience in the private, public and not for profit sectors, including scaling up businesses and accelerating market growth aligned with impact.
Kate Russell
Chief Executive Officer, Supply Nation
Kate Russell is a proud Awabakal woman from Lake Macquarie and is committed to empowering her community. Kate draws on her extensive experience working across public and community sectors and is driven by a desire to promote opportunities for Aboriginal and Torres Strait Islander peoples – making sure to approach all programs, policies and initiatives through an intersectional lens.
Kate is passionate about engaging Aboriginal and Torres Strait Islander people and communities to co-design programs and services using international best practices to make tangible changes in policy.
As a consultant, Kate has worked across multiple policy areas to support the delivery of outcomes and community benefits, with a focus on people and culture programs. Prior to this, she held senior roles at the Department of Planning and Environment, where she oversaw the design and delivery of programs across a portfolio of agencies and over 15,000 staff.
Additionally, Kate has spent time working at the Department of Foreign Affairs and Trade in Sydney and Canberra and for the Catalan Department of Education in Spain. Kate returned to Australia to work in the community sector to focus on Aboriginal employment and leadership development, and eventually joined the NSW State Government in 2016.
Kate’s broad expertise and experience in diversity and inclusion, organisational culture, leadership, human resources and knowledge, and project management enables her to develop programs that recognise the intersectionality of diverse experiences.
Currently, Kate is the Chair of the Diversity Council Australia’s Indigenous External Advisory and a Director of the Committee for Sydney. She previously served as a Director for Yilabara Solutions and Interrelate.
In July 2023, she commenced her role as Chief Executive Officer at Supply Nation, the Australian leader in supplier diversity. Kate holds a Bachelor of International Studies (Distinction), an MBA and an Executive Masters of Public Administration.
Tim Schaafsma
Chief Executive Officer, Coco Republic
Tim is the Global CEO of Coco Republic, Australia’s leading luxury furniture and lifestyle retail brand.
With a 40 year heritage weaving together experiential retail showrooms with interior design excellence, Coco Republic has presence in Australia, New Zealand and the United States.
Until December 2024, Tim was the Chairperson of the National Retail Association, a peak body for the Australian retail industry. Tim was a member of the NRA Board since 2015.
Before his time at Coco Republic, Tim had over 20 years’ experience in household goods and discretionary retail businesses, including as Managing Director of Freedom Furniture and Chief Operating Officer of Greenlit Brands (a $2.5bn vertically-integrated household goods conglomerate).
Tim started his career as a lawyer.
Michael Schneider
Managing Director, Bunnings Group Limited
Michael was appointed Managing Director, Bunnings Group in May 2017 following his appointment as Managing Director, Bunnings Australia & New Zealand in March 2016. Prior to this, Michael led the store operations teams across Bunnings Australia and New Zealand, after joining Bunnings in 2005.
Before joining Bunnings, Michael held a range of senior operational, commercial and human resource roles across regional and national markets, both in retail and financial services businesses.
Michael holds a Bachelor of Arts degree from the University of NSW and has completed the Advanced Management Program at INSEAD, and the Advanced Strategic Management Program at IMD.
Outside of Bunnings, Michael supports a range of not-for-profit and community organisations.
He holds board roles with the Corporate Mental Health Alliance of Australia, Melbourne United basketball club and is also a board member of the Global Home Improvement Network, representing some of the world’s leading Home Improvement businesses. In addition, Michael chairs FightMND.
Nicole Sheffield
President, Australian Retailers Association
Nicole was appointed Managing Director, Wesfarmers OneDigital in November 2021, and leads the Group’s cross-divisional data and digital strategy and implementation.
This includes the OnePass membership program, the Group shared data asset, and from July 2022, the Catch marketplace.
Prior to joining Wesfarmers, Nicole held a number of leadership roles. She was the Executive General Manager, Community & Consumer, at Australia Post where she led the Australia Post retail network of 4400 Post Offices, digital channels and the customer contact centre.
Previous roles include Chief Digital Officer and Managing Director, Digital Networks at News Corp Australia, overseeing digital strategy, audience and subscription growth, and Chief Executive of NewsLifeMedia, leading the lifestyle publishing division.
Nicole is a regular speaker and commentator on business and media and is the President of the Australian Retailers Association Council and a member of Chief Executive Women.
She has previously served as Chair of the Australian Broadcasting Corporation Advisory Council, Chair of the Interactive Advertising Bureau Australia and was a non-executive director of Capital Health.
Nicole holds a Bachelor of Arts/Bachelor of Laws from Macquarie University and a Masters of Business from the University of Technology Sydney.
Brent Smart
Chief Marketing Officer, Telstra
Brent Smart is Chief Marketing Officer at Telstra, Australia’s largest telco and second most valuable brand.
Previously, he was CMO at insurance giant IAG where he led the creative transformation of the NRMA brand, taking it from 36th strongest brand in Australia when he joined to 5th and picking up over 100 major creative awards.
He spent 20 years in the agency business, leading NZ Agency of the Decade Colenso BBDO and as CEO of Saatchi & Saatchi New York he worked on iconic American brands Cheerios, Tide and Walmart.
Gillian Smythe
Managing Director ANZ, Salsify
In the world of digital commerce, high quality product data & images are no longer optional.
Salsify supports brands and retailers to maintain high quality product content by centralising and automating processes, structuring data requirements & validations, and streamlining the exchange of content between trading partners.
Allegra Spender MP
Federal Member for Wentworth
Allegra Spender is an accomplished business leader, clean energy advocate, and the independent Federal Member of Parliament for Wentworth. With deep roots in the community, Allegra grew up in Wentworth and is now raising her own children in the area, driven by a passion to secure the same quality of life and opportunities for future generations.
Allegra’s academic background includes an Economics degree from Cambridge University, an MSc from the University of London, and advanced business courses at Harvard and Dartmouth College. Her professional journey began at McKinsey as a business analyst, where she gained expertise across diverse industries and business strategies. She further honed her skills as a policy analyst at the UK Treasury before taking on the role of Managing Director at Carla Zampatti Pty Ltd, her family’s iconic fashion label.
As Chair of the Sydney Renewable Power Company, Allegra spearheaded the installation of the largest CBD solar array in Australia at the time. Her commitment to social impact extended to her role as CEO of the Australian Business and Community Network, where she partnered with leading Australian businesses to address educational disadvantages.
Allegra’s career reflects a dedication to integrity, innovation, and hard work. She brings this same focus to her role in Canberra, tirelessly advocating for families, young people, and local businesses.
Ryan Swenson
Director of Policy & Advocacy, Australian Retailers Association
Ryan is an experienced executive recognised for delivering impact-led growth through business transformation and innovation, uniting diverse stakeholders around shared goals to drive meaningful outcomes.
He specialises in aligning business strategies with commercial, social and environmental objectives to create lasting value.
Holding an MBA in Strategic Carbon Management, Ryan is committed to driving systems change and advocating for outcomes that enable a more sustainable, impactful and prosperous future.
Robert Tedesco
Vice President & General Manager Global Merchant & Network Services A/NZ, American Express
Robert is the Vice President and General Manager A/NZ of Global Merchant Services for American Express.
With extensive knowledge of the financial services industry and over 20 years of experience at American Express, Robert has held numerous executive leadership positions accelerating growth across the enterprise and backing customers’ success.
Robert’s former responsibilities have included leading the American Express Consulting team in APAC, being the Head of Account Development in the Global Commercial Card team across Singapore, Thailand, and the Philippines and the Global Head of the Mining and Energy team within Amex GBT’s Global Client Group. In 2019 Robert was acknowledged for his contributions to the business with the American Express Hall of Fame Award.
Robert has a Bachelor of Economics/Accounting degree from the University of Sydney and an MBA with Honors from the University of Chicago Booth School of Business.
Sasha Titchkosky
Co-Founder & Chief Executive Officer, Koskela
Sasha Titchkosky is the Co-founder and CEO of Koskela. She studied Economics and Law and worked as the National Communications Manager for the Australian Stock Exchange, before starting Koskela with her partner Russel in 2000.
Together they have created a successful furniture and design business, winning prestigious design prizes and attracting clients such as Apple, Google, Australia’s leading law firms and banks.
As a Certified B Corporation, an ethical agenda runs across all areas of the business.
Sasha is especially passionate about Koskela’s social impact division, which supports and celebrates the work of Aboriginal and Torres Strait Islander community art centres throughout Australia and about driving Koskela’s transition to a circular business.
Ted Tolfree
Chief Executive Officer, CRISP
Ted Tolfree is the CEO of Crisp, an award winning healthy food retailer known for its commitment to quality, sustainability, and innovation.
With extensive experience in retail leadership, Ted has driven operational excellence, fostered an inclusive workplace culture, and prioritized employee well-being.
Adrian Turner
Chief Executive Officer, ExoFlare
Adrian Turner is an experienced leader with a track record of scaling organisations.
As Co-Founder and CEO of ExoFlare, he spearheads the development of a new class of global biosecurity infrastructure, safeguarding the global food system.
After 18 years in Silicon Valley where he co-founded Mocana, a leading cybersecurity firm protecting critical infrastructure worldwide, Adrian returned to Australia to lead the establishment of Data61, Australia’s national applied data science and AI research and technology organisation.
His commitment to giving back includes his previous roles leading the Minderoo disaster resilience program, as well as being Chair of Australia’s expat network Advance, while in the US.
Hannah Udina
Head of Partnerships (ANZ), Shopify
Hannah Udina is a passionate partnerships professional in tech, specializing in complex organizational collaborations in platforms, eCommerce, and payments.
With a natural talent for communication and connection, she drives strategic partnerships while staying at the forefront of technological innovation.
Driven by enthusiasm and a continuous learning mindset, Hannah aims to be a transformative leader and master storyteller in the dynamic world of business technology.
Mirja Viinanen
CEO & Chief Sustainability Officer, IKEA Australia
With over 20 years’ experience in the home furnishing retail sector, Mirja’s journey at IKEA began in 2011 in Germany.
She relocated to Asia in 2014 to take up a management opportunity with IKEA Japan, before returning to Germany as Country Deputy Retail Manager, while also leading the transformation process of Service Office corporate services for IKEA Germany.
Moving to Australia to step into the role of CEO in September 2021, with leadership experience from the biggest IKEA retail market globally, Mirja’s focus has been on accelerating the transition as an omni-channel retailer and increasing accessibility for more Australians, and now New Zealanders, to shop with IKEA, wherever and however they choose.
Mirja also leads the integration of the sustainability agenda into the core of the IKEA business in Australia and New Zealand.
David Walker
Board Director, Good360 Australia
David is a retailer with 25 years of experience at Woolworths Group, including a role on the Executive Leadership team.
As Chief Risk Officer, he implemented effective risk management strategies during significant challenges like the pandemic.
Previously, as Managing Director of BIG W, he led the business to sustainable profitability with a customer-focused strategy. David’s diverse experience spans finance, logistics, transformation, strategy, and loyalty.
He is a member of Chartered Accountants Australia and New Zealand and a former Chair of the Woolworths First Nations Advisory Board.
Liam Walter
Director, Extreme Weather response and Mitigation, Insurance Council of Australia
With 20 years’ experience leading insurance claims teams and disaster response I am all too familiar with the life changing consequences of extreme weather.
Through collaboration, effective policy, and boots on the ground, my work at the Insurance Council of Australia aspires to significantly contribute to improvement in wellbeing and economic recovery within communities following extreme weather and disasters.
Craig Woolford
Senior Analyst, Consumer Sector, MST Marquee
Craig Woolford is the lead consumer sector analyst at MST Marquee and has been covering all aspects of the retail sector in Australia for more than 23 years.
He was previously the Head of Research and also the lead consumer analyst at Citigroup for 16 years and before that CommSec.
Craig’s clients include major superannuation funds that invest in the retail sector and companies across the retail value chain looking to understand the factors that will impact retail sales and profitability.
Craig and his team also have a website, retailmosaic.com.au where subscribers can access his insights on the sector and key retailers.
Craig is highly ranked by his investor clients and regularly cited in industry journals and the media for his insights about the state of Australian retailing and performance of the major companies across the retail and food and beverages sectors.
Jessica Yun
Business Reporter, Sydney Morning Herald
Jessica Yun covers a range of consumer and industry trends in the retail and food sector.
Before joining the Sydney Morning Herald and The Age, she was production editor and workplace and career correspondent at Yahoo Finance Australia after getting her start in the industry covering financial services and fintech at Momentum Media’s InvestorDaily and IFA.
MORE SPEAKERS TO BE ANNOUNCED
2024 Leaders Forum Gallery
About the ARA
The Australian Retailers Association (ARA) is the oldest, largest and most diverse national retail body. We represent a $430 billion sector that employs more than 1.4 million Australians and is the largest private sector employer in the country. As Australia’s peak retail body, representing more than 120,000 retail shop fronts and online stores, the ARA informs, advocates, educates, protects and unifies our independent, national and international retail community.
The ARA is a not-for-profit, so every dollar is reinvested back into initiatives that support our members. We have a pro-bono council of member representatives with a leading executive team that help navigate the retail industry challenges and collaborate on important industry opportunities and campaigns.
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If you’d like to work alongside the ARA and make a positive difference to the Australian retail industry, please get in touch. We’d welcome the opportunity to understand your vision and develop a program where you will receive the maximum exposure and benefit from your investment.
