Upcoming opportunities to engage, learn and network with industry peers.


Absenteeism in the Workplace

ER Briefing // May

Employee absenteeism has been compared to a disease, steadily affecting more and more staff, and destroying businesses from within. Learn how to properly manage absenteeism in the workplace including identifying potential risks and minimising claims of unfair dismissal and workers compensation.

This employment relations briefing will be presented by workplace specialists FCB Group, who will provide practical tips for recognising, managing and reducing absenteeism in your workplace.


The Profit Protection Future Forum

Conference // May 9th, 10:00 am – 1:30 pm AEST

The Profit Protection Future Forum is a bi-annual conference, free for all retailers to attend, organised by retail loss prevention professionals to address the concerns and requirements in the Australian retail industry. The fourth Profit Protection Future Forum brings the focus to omnichannel theft and fraud, covering fraudulent returns, credit card fraud and several other challenges facing retailers who are either transitioning to omnichannel, or focus their entire business online.

Confirmed speakers include:
• Mark Boyd, Group Risk Manager, Next Athleisure
• Richard Heron, Head of Cyber, Myer
• Dr Paula Dootson, PwC Chair in Digital Economy, Queensland University of Technology


The business of giving back:
Purpose Profit & the experience economy

Webinar // July 20th, 11:00 am – 12:00 pm AEST

Jeremy Meltzer is Founder of i=Change, the world’s first cause-marketing platform for online retailers. i=Change has partnered with iconic retail brands, who give back with every sale and uniquely let their customers choose where it goes. Jeremy shares insights and data on how turning business into a ‘force for good’ can unlock surprising levels of profitability. He shows how uniting a brand with a cause can be a powerful form of customisation, that turns every purchase into a meaningful customer experience and elevates a brand beyond their competition.

Jeremy also explains the power of authenticity, the opportunity for ‘radical transparency’, and how the ‘experience economy’ is reshaping retail to meet the values and expectations of millennial consumers.


New revenue is no accident

Webinar // May 16, 11:00 am – 12:00 pm AEST

Do you treat your sales process like a profession? Do you invest in simple tools to track your pipeline and client journey? It is the biggest opportunity across all Small Business right now. Get your sales process down to an art form using systems that are uncomplicated and user friendly. Learn about the value of Customer Relationship Management Tools (CRM).

Learn what it is and how to use it in line with a strong On-line/Off-line Sales Funnel so that your social media actually has a point! New revenue is no accident, it comes with care and attention with high impact actions in play.


Robert Cialdini Live

Event // May | June

An unmissable event for retail sales professionals. Take your influence to the next level and fuel business growth with The Power Of Influence & Persuasion. Dr. Robert Cialdini is the bestselling author of Influence and Pre-Suasion and world expert on influence. Give your sales performance the competitive advantage.

Seats selling fast, book now.

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