Contracts are vital for fostering strong employment relationships but before you can rely on them, you need to understand the agreement in place. Do you feel as though your contracts do not reflect your business needs? Have you neglected to update your templates in the last twelve months? Do you only have verbal agreements in place with your employees? Then join us at our employment relations briefing on retail employment contracts to find out how you can strengthen your business even further.

Listen to our workplace relations specialists FCB Group as they take you through the ins and outs of a retail employment contract, including:

– Explaining clauses and complex terms

– Offering suggestions for improving your contractual protection

– Providing tips on what to avoid putting into a contract

– Assisting you to access free ARA contract templates

Technological and behavioural changes, and the ongoing disruption in the retail market from fierce competition have reshaped the industry as we know it today. The consumer mindset has also shifted and is now completely self-centric.

Customers look for convenience and a unique personal retail experience while deciding how they interact with a retailer, whether that’s in-store, over the phone or on mobile, tablet or desktop. This ability to hop between sales channels is what defines omnichannel retail – and it looks as though omnichannel fatigue isn’t over and will continue to be the dominant strategy in 2017.

This webinar will show retailer how to rise above omnichannel fatigue and will discuss strategies to place the customer at the centre while using state of the art retail technology.