Season 8

Resilience

Season 7

Leadership

Season 5

Leadership

Season 4

Tech and Innovation

Season 3

Sustainability

Season 2

Small Business

Season 1

Leadership

Listen on

Episode 2: Dr Kellie Nuttall

Artificial Intelligence is transforming the retail landscape, but how can businesses truly harness its potential? In this episode of the Retail Therapy Podcast we speak with Dr. Kellie Nuttall, Deloitte’s Strategy and Business Design Leader – and a passionate AI advocate. 

With a background in consumer decision-making and years of experience helping businesses embrace AI, Kellie shares insights on how AI can streamline operations, enhance customer experiences, and drive growth. She also discusses AI’s accessibility for smaller retailers and the need for greater diversity in the sector. 

Key insights from the episode include: 

  • How AI is reshaping Australian retail and business strategy 
  • The biggest advancements in AI and what they mean for retailers 
  • How businesses—big and small—can leverage AI for efficiency and growth 
  • The importance of encouraging more women into AI-driven careers 
  • A glimpse into how AI will shape the future of retail over the next decade 

Whether you’re excited about AI or still skeptical, Kellie’s expert insights will help you understand how to embrace this game-changing technology. 

Tune in now for a fascinating discussion on AI’s role in retail and beyond. 

More from this season

Latest Episode

Navigating retail’s future with

Chris Richardson

As we kick off Series 8 of the Retail Therapy Podcast, we’re diving deep into one of the most critical topics facing the retail sector today: Retail Resilience. 

Listen now »

From retail leaders and government representatives to small business heroes and academics, Retail Therapy brings you a melting pot of perspectives, trends and valuable insights that shape the Australian retail landscape. Tune in and immerse yourself in the ever-evolving world of retail. Take a look at our full library of 80+ podcast episodes below.