Upcoming opportunities to engage, learn and network with industry peers.


Absenteeism in the Workplace

ER Briefing // May

Employee absenteeism has been compared to a disease, steadily affecting more and more staff, and destroying businesses from within. Learn how to properly manage absenteeism in the workplace including identifying potential risks and minimising claims of unfair dismissal and workers compensation.

This employment relations briefing will be presented by workplace specialists FCB Group, who will provide practical tips for recognising, managing and reducing absenteeism in your workplace.


Retail Shop Leases:
Your Rights and Tips on How to get a Better Deal

Webinar // May 17th, 10:00 am – 11:00 am AEST

This webinar will educate small business owners about their rights and the tips on how to get a better lease deal. Because when it comes to leasing, Lessors have become sophisticated whereas Lessees seem to have been stuck in the past. This gives the former the upper hand in lease negotiation and , in many cases, a contract that benefits mostly them and not the Lessee.

This webinar will be held as part of QLD Small Business Week 2017 (15-20 May).


The business of giving back:
Purpose Profit & the experience economy

Webinar // July 20th, 11:00 am – 12:00 pm AEST

Jeremy Meltzer is Founder of i=Change, the world’s first cause-marketing platform for online retailers. i=Change has partnered with iconic retail brands, who give back with every sale and uniquely let their customers choose where it goes. Jeremy shares insights and data on how turning business into a ‘force for good’ can unlock surprising levels of profitability. He shows how uniting a brand with a cause can be a powerful form of customisation, that turns every purchase into a meaningful customer experience and elevates a brand beyond their competition.

Jeremy also explains the power of authenticity, the opportunity for ‘radical transparency’, and how the ‘experience economy’ is reshaping retail to meet the values and expectations of millennial consumers.


New revenue is no accident

Webinar // May 16, 11:00 am – 12:00 pm AEST

Do you treat your sales process like a profession? Do you invest in simple tools to track your pipeline and client journey? It is the biggest opportunity across all Small Business right now. Get your sales process down to an art form using systems that are uncomplicated and user friendly. Learn about the value of Customer Relationship Management Tools (CRM).

Learn what it is and how to use it in line with a strong On-line/Off-line Sales Funnel so that your social media actually has a point! New revenue is no accident, it comes with care and attention with high impact actions in play.


Robert Cialdini Live

Event // May | June

An unmissable event for retail sales professionals. Take your influence to the next level and fuel business growth with The Power Of Influence & Persuasion. Dr. Robert Cialdini is the bestselling author of Influence and Pre-Suasion and world expert on influence. Give your sales performance the competitive advantage.

Seats selling fast, book now.

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