INDUSTRY EVENTS

Upcoming opportunities to engage, learn and network with industry peers.

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Retail Digital Transformation with Data Driven Insights

WEBINAR // September 14th, 11:00am – 12:00pm AEST

Enabling Next Generation Retailers with Real Time Insights: Hundreds of retailers use MicroStrategy solutions to increase revenue, streamline operations, boost employee productivity, and transform the customer shopping experience. This session will cover:

• How MicroStrategy empowers retail organizations to quickly. deploy sophisticated analytics, mobility, and security applications at scale.
• Sales productivity apps that give associates instant access to training materials, product information, sales performance data, and more.
• Examples of store inspection and auditing processes with apps that enable mobile data entry and fast information sharing.
• See product demonstrations of various applications, and learn about customer success stories that will leave you with information and ideas on how to build your next application.

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Employment Contracts in the Retail Setting

WEBINAR // August

Contracts are vital for fostering strong employment relationships but before you can rely on them, you need to understand the agreement in place. Do you feel as though your contracts do not reflect your business needs? Have you neglected to update your templates in the last twelve months? Do you only have verbal agreements in place with your employees? Then join us at our employment relations briefing on retail employment contracts to find out how you can strengthen your business even further.

Listen to our workplace relations specialists FCB Group as they take you through the ins and outs of a retail employment contract, including:

– Explaining clauses and complex terms

– Offering suggestions for improving your contractual protection

– Providing tips on what to avoid putting into a contract

– Assisting you to access free ARA contract templates

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Omnichannel Fatigue:

What Australian retailers can learn to rise above it

WEBINAR // Aug 17, 11:00 AM – 12:00 PM AEST

Technological and behavioural changes, and the ongoing disruption in the retail market from fierce competition have reshaped the industry as we know it today. The consumer mindset has also shifted and is now completely self-centric.

Customers look for convenience and a unique personal retail experience while deciding how they interact with a retailer, whether that’s in-store, over the phone or on mobile, tablet or desktop. This ability to hop between sales channels is what defines omnichannel retail – and it looks as though omnichannel fatigue isn’t over and will continue to be the dominant strategy in 2017.

This webinar will show retailer how to rise above omnichannel fatigue and will discuss strategies to place the customer at the centre while using state of the art retail technology.

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