Upcoming opportunities to engage, learn and network with industry peers.


Creating seamless customer experiences

Webinar // March 22nd

Effectively using mobile to create seamless customer experiences across channels

Brief- In today’s retail environment, successful retailers have come to realise it’s not enough to have multiple channels, but they need to ensure those channels work together to provide great customer experiences. An easy way to achieve same is through Omnichannel Retail Systems and Mobility. OMNICHANNEL and Mobility is about creating a shopping experience that enables your customers to purchase when, where and how they choose – online, from a mobile device or in-store.

Learn how implementing omnichannel, customer-centric capabilities and delivering personalized and seamless shopping experiences across all retail channels, helps you gain an edge over your competitors. Our session will help you explore how iVend Retail can help you grow your retail operations and deliver great customer experience

Speaker: Paula Da Silva – Senior VP of Sales for The Americas and Asia Pacific, CitiXsys


Modern Award Update

Employment Relations Briefing // February

We’ve all been waiting for over a year to find out the results of the modern award review into the General Retail Industry Award 2010and the penalty rates determination.

Join us at this employment relations briefing, presented by workplace relations specialists FCB Group, as we discuss what this decision means for retailers and what opportunities and hazards 2017 is predicted to hold. We will also cover other recent updates to the modern award including the cashing out of annual leave.


2017 Omni Channel Retail Summit

Partner Event // 15 – 16 February

An evolution is happening in retail. Customer demands and expectations are changing the game. The modern day retailer must truly understand their customer, and be ready to provide a seamless customer experience across all channels.

Culture, technology and process are all pivotal. For bricks and mortar retailers who are expanding their eCommerce offerings, the omni channel journey is a long and evolving journey. Getting the right change management strategy in place will be pivotal for future success.

Welcome to the ‘Omni Channel Retail Summit’. Bringing together a selection of leading retailers, this is a fantastic networking opportunity to get all of your core questions answered.

Enhance your conference experience with:

  • International and domestic leading speakers: hear best of breed case studies
  • Speed networking session: get ready to meet new people, make connections & build your network
  • Interactive roundtable discussions to get all of your pressing questions answered
  • Networking drinks to continue those valuable introductions and discussions

Attend to learn:

  • Understand changing customer expectations
  • Create a customer centric digital strategy
  • Evolve your culture for an omni channel environment
  • Undergo a successful change management strategy

4th Annual Online Retail Supply Chain Summit

Partner Event // 22 – 24 February

Akolade’s sell-out Online Retail Supply Chain Summit returns in 2017 with a stellar line-up of fresh and returning speakers, providing insights into prize-winning best practice retail and supply chain management.

This year’s summit offers you the most up-to-date information you need to successfully manage customer demands and continues the discussion into the strategic and technological innovations which are transforming customer experience through cutting-edge end-to-end fulfilment.

Based on feedback and recommendations, Akolade is pleased to also bring you the inaugural pre-summit Retail C-Suite Day on the 21st February 2017, an intensive one day event focused on last mile fulfilment and omni-channel retailing.

Bringing together leaders from across retail, this high level strategic event discusses and explores the current and future drivers for change in the global retail landscape.

The Australian Retailers Association is excited to announce our partnership with this year’s event – and ARA members can receive a 10% discount off the current registration rates (quote VIP Code ARA or WFXA1).

Click here for more information or to register, or contact Akolade on 02 9247 6000.


Women in Retail and FMCG Leadership Summit 2017

Partner Event // 21 – 24 March

ARA is proud to support the 4th Annual Women in Retail and FMCG Leadership Summit 2017 which brings together female aspiring, emerging, and accomplished leaders. Delegates will be provided the opportunity to hear uplifting and inspiring testimonies from successful women in this space. This annual two day conference will be comprised of case studies, expert commentaries, and panel discussions that will divulge the critical skill sets required of female leaders.

This is an outstanding networking and development opportunity not to be missed!

Featured Speakers:

  • Gaelle Boutellier General Manager Marketing and Category Coca-Cola Amatil
  • Therese Kallie Director, Communications and Marketing Excellence Nestle
  • Rosanna Iacono Chief Operating Officer Freedom
  • Sandy Mellis General Manager, ANZ RB
  • Alison Merner General Manager, Human Resources, Big W Woolworths Limited

DOWNLOAD THE BROCHURE to view the complete speaker agenda.

Contact us & register:

Phone: +61 2 8239 9711
10% discount off the Standard rate for ARA members with the code WRF0317A Q2


Inside Retail Live

Partner Event // 29 – 31 March

Inside Retail Live is a Festival of Retail Ideas. This is a celebration of Australian retail and a partnership of suppliers to showcase the most exciting new developments in the retail landscape.

The main stage; the life blood of the festival, will host a journey of content that provides new and compelling insights into all aspects of retail. Handpicked local and international speakers from diverse professional backgrounds will challenge and inspire you. This isn’t just another ‘exhibition’ or ‘conference.


Retail HR Workshop

Half-day event // April 18th

The Australian Retailers Association invites you to the upcoming RETAIL HR half-day workshop. Designed for retailers – by retailers – the event will cover current industry insights from leading professionals who will provide an update, industry trends, and best practices from a wide range of topics.

We are proud to present speakers and topics to give an update before an expert panel that will be facilitated by ARA Executive Director, Russell Zimmerman.

Learning & DevelopmentGarry Terrill
ARA Retail Institute, Director

Employee Relations– Nick Tindley
Executive Retail Manager, FCB Group

Health, Safety, and Wellbeing Keith Govias
National Health and Safety Manager, The Reject Shop

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text.